Dog owners around Australia will never miss out on their favourite Bow Wow Pet Treats thanks to the great freight and logistics partnership between Nova Concepts and Primary Connect.
Nova Concepts is a leading manufacturer of premium quality dog treats based in Wingfield, South Australia.
The Australian owned and operated company has been making premium dog treats since 1997 and has been a long-standing partner with Primary Connect since 2007.
Every day of the week, Primary Connect moves Nova Concepts' entire range Bow Wow Pet Treats and Tofu Cat Litter from Adelaide to all capital cities around Australia (excluding the Northern Territory) using interstate and local transport.
John Cobby, Operations Manager for Nova Concepts, said the company uses the services of Primary Connect because of its customer service, good value for money and reliability.
“Consolidating all of our orders with the one carrier and providing competitive rates has been a great value-add and has saved time for our logistics coordinator,” John said.
John said he also appreciates the way Primary Connect keeps him informed during unforeseen events and provides timely solutions.
“Ramsin from the Primary Connect team provides very informative and timely updates during derailments, natural disaster events and COVID driver shortages and then provides full load road transport alternatives,” John said.
“Nova Concepts has enjoyed significant growth over the past few years and looks forward to building on our strong freight and logistics partnership with Primary Connect.”