We work with our customers to understand their supply chain movements, with the aim of improving efficiencies and reducing their cost of doing business.
We are able to use the scale and strength of our transport network and experience to deliver outstanding efficiencies and service performance.
Safety is our absolute priority. We work with our trusted transport partners and service providers to ensure that COR (Chain of Responsibility) is rigorously adhered to, including a market leading cold chain policy, ensuring that your products are cared for every step of the way.
Our Customer Service team are dedicated to providing outstanding service every step of the way and are available seven days a week to help support your business.
For our larger partners, we have a team of dedicated Account managers to ensure we have aligned service and growth plans to deliver ongoing benefits for your business.
Primary Connect contracts leading Transport Carriers to fulfil a range of National transportation services.
Together, we work in partnership to develop the best transport solutions for our customers.
Primary Connect is part of the Woolworths Group.
We will deliver to any location requested by our customers.
This includes internal product transfers, city produce markets and the distribution centres of major retailers.
If you are an existing Woolworths supplier, BIG W supplier or Endeavour Drinks supplier, the transport fee will be deducted via remittance from the commercial goods order.
If you are not a Woolworths, BIG W supplier or Endeavour Drinks supplier, payment can be made via manual invoice or direct debit.