Safety is at the core of everything we do at Primary Connect
Our commitment is to create a safe, supportive, and healthy environment for our team members and partners. We believe that by working together, we can all contribute to a culture of safety and wellbeing.
Our Place is Woolworths Group’s promise, a fundamental commitment to the safety, health, and wellbeing of every team member. Our goal is to build a workplace where everyone feels safe, supported, and valued – a place where we all take collective ownership of safety. It’s how each of us, regardless of our role or business unit, makes every day safer, healthier, and happier. It’s our commitment to you and to each other.
Events
Transport Safety Day 2026
Our national event for the transport industry brings together carrier partners, industry representatives and Primary Connect leaders. It’s an opportunity to discuss all things safety, from recent safety performance and trends to emerging transport technology.
Importantly, this event also recognises outstanding performance and safety through our Carrier of the Year Awards. These awards are a testament to the collaborative spirit and shared dedication to excellence that strengthens our offerings.
This year, Toll won Large Carrier of the Year for their exceptional safety record, operational excellence and steadfast reliability. Bonaccord was named Small Carrier of the Year for a perfect record of zero lost-time injuries and on-road incidents.
Ron Finemore Transport won the Extra Mile in Safety Award for their innovative ‘Audible Coupling Alert’. This alert addresses a critical risk by ensuring trailers are securely coupled, preventing potential incidents and enhancing safety for all road users.
HHTS
Healthy Heads in Trucks & Sheds
Launched in August 2020, Healthy Heads in Trucks & Sheds (HHTS) is a registered not-for-profit foundation. HHTS provides a national approach to improving mental health and physical wellbeing for people working in road transport, warehousing and logistics. Woolworths Group is a proud founding member alongside six other organisations, all committed to driving change within the transport, warehousing and logistics industry. You can find out more about the work HHTS is doing on their website.
Safety
Chain of Responsibility (CoR)
We care deeply about all road users. With a fleet of more than 1,700 transport assets and over 7,000 truck movements every day, we are out and about in Australia like very few other organisations. But this is dwarfed by the huge numbers of movements in our supply chain that are not in our direct control.
We need the support of carrier partners, supplier partners, business partners and our teams to work together to minimise injuries, incidents and potential breaches of the law. On-road safety requires all parties in the chain to behave in ways that ensure safe vehicles with safe drivers and safe loads are on the roads at all times. This is a shared responsibility that requires everyone to do their part.
The aim of Chain of Responsibility (CoR) is to ensure that any party with the power to control, influence, prevent or encourage on-road behaviours has a duty of care to ensure their transport activities are safe.
Safety
Heavy Vehicle National Law (HVNL)
CoR is part of the Heavy Vehicle National Law (HVNL), and legal liability applies to all parties for their actions or inactions. Find out more about your responsibility as a member of the chain on the National Heavy Vehicle Regulator website.
Pollution Incident Response Management Plan
A pollution incident is required to be notified if there is a risk of ‘material harm to the environment’.
Pollution incident means an incident or set of circumstances from which there is or is likely to be a leak, spill or other escape or deposit of a substance, as a result of which pollution has occurred.